Use the power of thank you for get past those pesky gatekeepers

Get past the gatekeeper with “Thank you.”

Gatekeepers, they’re a real pain.

They could be a real pain for anyone.

As a recruiter, I of course find them very, very annoying because they’re stopping you from getting in contact with the people who I can help most: hiring managers.

That’s their job, sadly. And for what it’s worth, they do a good job and we should thank them. What you should do is you should thank them.

When you are asking at a gatekeeper for a person (the gatekeeper could be a receptionist or whoever picks up the phone), say the person’s name and then just say “Thank you” and be silent.

The amount of times this works is amazing because essentially no one likes silence, and the longer the silence goes on, the more likely they are going to take the easy option to end the silence, which is to say, “Putting you through.”

So next time you’re at a gatekeeper, say “Thank you.” It will do a world of difference.

Smile Before You Dial – but course you are doing this right?!?!

This life hack I feel wins the award for being the cheesiest hack in the entire book. Do not worry, I heard your groans, but please do keep with me on this.

Smile when you dial is a cliche and as with alot of cliches people in this cynical internet age ignore them because they are after all quite awkward and embarrassing.

Something becomes a cliche because there is a real element of truth to it, and when it comes to smiling as you dial the truth is very much there.

Smiling when you dial does a number of things that will help you as you are making calls.

1) When you are smiling people can hear this in your voice and you will sound more appealing and persuasive on the phone.

2) When you make the muscle movements that form a smile it releases happiness chemicals that will make you feel happier and if you feel happier you will perform better on the phone.

3) When it becomes a habit that is repeated and repeated as you smile before you dial the body will automatically become hardwired into a positive state.

Thank you for bearing with me through the cheese!

Wake up and stay up

If you want to get up in the morning early, refreshed, and ready to go, you need a good night’s sleep. However, you will also need a waking up routine.

A waking up routine is just as important as a bedtime routine. Essentially there is a process to waking up and staying up.

Firstly,  have your phone across the room, not next to you, or your alarm clock across the room and not next to you. So when the alarm goes off you have to physically get out of bed and walk to the phone/alarm.

Next, have a glass of water ready to drink next to the alarm clock or phone. The longer you are ou

Lastly, once you have drunk the glass of water do five press-ups.

This will get you awake and keep you awake. Going across the room means you have to step out of the bed and walk to the alarm to turn it off. The further you have to walk, the more likely you are to stay up.

Drinking the water hydrates you and will start to kick start the brain into going from sleep to awake mode. And doing five press ups will get you active, will get the heart pumping, and will get you thinking that you are awake.

Once you’ve done this, go downstairs or leave the room. Doing this everyday will keep you awake.

That’s just a brilliant way of staying awake.


If you are looking for more recruitment hints, tips and tricks why not try our book “Recruitment Hacks” available on Amazon.

These quotes will help you this week

“Go Confidently in the direction of your dreams and live the life you have imagined” – Henry David Thoreau

“I hire people brighter people than me and I get out of their way.” – Lee Lacocca

“Kindness is more powerful than compulsion.” – Charles Schwab

“Follow effective actions with quiet refelection. From the quiet reflection will come even more effective action.” Peter Drucker

“Simplicity boils down to two steps: Identify the essential. Eliminate the rest.” Leo Babuta


If Brad Pitt can use a script, so should you!

Now, most people think only actors should use them, but I for one think scripts are brilliant. I think whether you’re making a candidate speccing call or you’re doing a routine introductory BD call, you should definitely use a script. You should always have a scriptbook to hand.

Even if you don’t use it, scripts are basically your get out of jail card. What I mean, if something is going wrong, you can refer to them and keep a call on track.

Additionally, they’re a confidence booster because they create a safety net and that safety net will make you more confident.

And thirdly, scripts give a systematic process for making a call.  You follow the same process in every call. You start to see where it works, where it doesn’t work, and how you are working at being effective that day, that week or month. It allows you to standardize your process, but also for you to measure your success as well.